DHL ECOMMERCE UK FIND A DEPOT

50+ DHL ECOMMERCE UK DEPOT LOCATIONS ACROSS THE UK

Our depots are strategically placed in 50+ cities across the UK so there’s sure to be one nearby your business premises. When you have a business account with us, a DHL eCommerce UK driver will collect your parcels on a regular or ad hoc basis and bring them back to your local depot for processing. Alternatively, you can choose to drop-off your parcels at your local DHL eCommerce UK depot.

You can find your closest depot, using our depot finder below. Simply enter the postcode of your business premises and we’ll show you your nearest DHL eCommerce UK depot. If you are planning to collect a parcel, we also give opening times, the depot address and directions below so you can plan your visit.

Our depots

Over 50 DHL eCommerce UK depots across the UK where parcels can be dropped off or collected.

Our depots are typically open 8am until 8pm Monday to Friday and 8am until 12pm on Saturdays.

Don’t live near a depot? We have over 3,500 DHL eCommerce UK ServicePoints across the UK.

We’ll collect your parcels from your premises

When you have a business account with us, a DHL eCommerce UK driver will collect parcels from your premises. You can either schedule regular collections or book a collection when you need it. Our driver will load your parcels on to a van or trailer (depending on the number and size of parcels) and will take them to your local DHL eCommerce UK depot for processing. Your parcel will then be delivered to your customer on the next working day after collection.

Customer collection

Your customers can collect parcels from their local DHL eCommerce UK depot at a time which is convenient for them. When your parcel has been delivered to the depot, your customer will receive an email letting them know it’s ready to collect.

Offer click and collect at checkout

Give your customers the option to collect their parcel from their local DHL eCommerce UK depot or ServicePoint.

This is a convenient option for customers who are on-the-go all day and don’t have time to wait in for their parcel to be delivered. They can now collect their parcel from a DHL eCommerce UK depot or ServicePoint at a time which suits them.

Rescheduling options

When you send a parcel with DHL eCommerce UK, your customers will gain access to a number of rescheduling options.

If they aren't going to be at home at the time of the delivery, they can choose to collect their parcel from their local DHL eCommerce UK depot instead. Your customer can reschedule their delivery at any time - even if the parcel is already out for delivery.

OPEN A BUSINESS ACCOUNT

It’s good to talk! Arrange a call back with our team of eCommerce experts to find out how we can help you grow your business. We know that one size doesn’t fit all, so tell us your goals and aspirations and we’ll work with you to find the perfect solution for your needs.

(For parcel delivery or other customer service questions, you’ll find answers and contact details in our help centre.)

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