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Advertising Mail Services

Over 2 decades of supporting customers to optimise and maximise their marketing mail spend

Response rate on warm Direct Mail

Response rate when combining brand messaging with offers

Of recipients take online actions such as visiting a website or looking up account details

Source JICMAIL: March 2025

Investing in Direct Mail means every letter counts. Making sure mail lands when you planned it to coincide with broader campaign plans is essential. That’s why UK Mail’s consistency of collection, processing and handover performance can be relied upon.

Advertising Mail services are ideal for businesses that send direct mail promoting their products or services and encouraging, contributing to, or supporting a cause.  It can assist you in driving customer engagement while improving the efficiency of your marketing spend.

This is the perfect service for high-volume, timely direct mail marketing campaigns where targeting, delivery, and ROI matter.


Benefits

With over 20 years of experience, we understand the unique challenges businesses face in today’s competitive environment. That’s why we take a tailored approach providing mail and marketing expertise to supercharge your ROI.

  • Cost-efficient rates for large volumes
  • Marketing expertise, accessing Royal Mail incentives
  • FREE marketing review to health check optimisation
  • Flexible collections and deferred release when needed
  • Full tracking and performance reporting available online
  • Uniquely handing over 6 days a week to ALL Royal Mail inward mails centres for final mile delivery

Advertising Mail Criteria

  • Each Advertising Mail daily posting must comprise at least 4,000 mailing items per service per day.
  • Advertising Mail does not affect your mail drop dates or delivery times, 
  • Using the Advertising Mail checklist, customers must comply with all elements and send a seed or sample mail pack to UK Mail and Royal Mail.

The items must meet the criteria to qualify as Advertising Mail, including:
 
  • Have a consistent message aimed at promoting services or products or supporting a cause
  • Presented in trays or bags (if requirements for unbagged posting are met)
  • Exclusively contain Advertising Mail items if presented in trays or bags

Customers must ensure that each mail campaign: 
 
  • Contains a minimum 4,000 mail items in a daily posting (for the avoidance of doubt, customers must upload a minimum of 4,000 items per account number per day)
  • For Partially Addressed Mail, customers must upload a minimum of 10,000 mail items in a daily posting (for the avoidance of doubt, customers must upload a minimum of 10,000 items per account number per day)
  • Is assigned an account number pertaining to the ‘Originating Customer’ or ‘Customer Entity’. For clarity, you may not mix mail items with different mailing pack designs in containers assigned to a single account number.
  • Is presented in containers which all contain exclusively Advertising Mail.

Seed mailing items
 
  • The customer must provide accurate samples for every mailing, which Royal Mail will use for auditing.
  • For Advertising Mail postings, the customer must provide one or more sample mailing packs to verify that the content meets the Advertising Mail specifications.
  • Royal Mail will use these samples for reference during audits and other specified purposes.
  • The samples must be exact copies of the mailed items, including the relevant Unique Customer ID and Mail Reference.


Sustainability

As the leading experts in mail, we often hear you ask how can you make your campaigns more sustainable? To make the most of sustainable mail, you could:

  • Clean mailing data to reduce wastage
  • Review your postal chain's carbon footprint. Need help? Just ask.
  • Maximise paper and envelope stock using recycled stocks
  • Encourage or incentivise recycling for a circular economy

Our friends at Royal Mail’s Market Reach can offer even more advice on making your mailing campaigns sustainable.


Using Customer Insights

Want to know more about how people interact with your mailings and their mail? With the JICMAIL database, you can uncover how specific advertiser direct mail is interacted with over a month. 

With JICMAIL Discovery, you can find out how many people your mail campaign is likely to reach, along with insights such as:

  • How cost-efficient your campaign will be
  • What impact your campaign will have on your business
  • What do creative best practice looks like for mail campaigns
  • Create A/B testing scenarios to optimise mail campaign performance

Our friends at Royal Mail’s MarketReach can offer even more advice on making your mailing campaigns sustainable.


Case Studies

Read how we have helped some of our mail customers with our solutions.

Skipton Building Society achieved 16% mailing savings using UK Mail’s transparent pricing and data insight, plus 26% off AGM mailings.

United Lincolnshire Hospitals secured reliable critical mail delivery and £250k savings.

MyGroup Solutions cut mailing costs by 17% while maintaining secure, reliable service.