When you partner with us to deliver your parcels, you can be sure they’re in safe hands.  We’re part of the world’s leading logistics company, delivering over 1.5 billion parcels a year.  And – just like parcels – we know that one size doesn’t fit all.  We’re here to work with you, to understand your business and your unique requirements and to find a bespoke solution that fits just right.

So what can you expect from us?  Of course we’ll deliver domestically (next day) and internationally (from two days) for you – that’s a given.  But what else is in it for you?

We’ll look after your customers too – here’s what they can expect from us:

• Tracking notifications, including a 1hr ETA and optional “you’re next” message
• DHL eCommerce UK app, where they can track, manage and rearrange deliveries
• Add their what3words address and designate a safe place for deliveries if they’re not in
• Tell us which neighbours will accept a parcel (and which won’t)
• Change delivery address or redirect to a ServicePoint
• Photo confirmation of delivery

Our new Coventry Hub – and all our new depots – are being built to achieve BREEAM “Excellent” status.  That means solar panels, movement sensitive lights, EV charging points and much more.

We’ve invested £64m in upgrading our fleet, focussing on alternative fuel vehicles to pre-empt technology developments in larger vehicles over the coming years.

We currently have 6 fully electric 18tn trucks, 30 bio-LNG trucks and 18 electric tugs in the UK.  Our entire forklift fleet is electric and we have over 60 EVs operating in London and other major UK cities.

And that’s just the start – find out more about DHL Group’s roadmap to zero emissions by 2050.