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Case Study: Kits4Causes

Beginning as a one-off donation of 2,010 football shirts to South Africa in 2010, Kits4Causes has since grown into a charity offering full kit donations and community support to countries spanning five continents and coaching tours.

“After sending those football shirts to South Africa, we realised we had something that could be easily replicated and continued. We've now sent out about 70,000 football shirts,” says Kits4Causes founder Chris Grindley.


In 2020, Kits4Causes partnered with DHL eCommerce UK to offer donators a more convenient and - importantly - free way to donate, via ServicePoints. “DHL eCommerce UK actually found us through our social media and approached us,” says Paul, Chris’s father, who came on board as trustee; a role which, like the charity itself, has snowballed.

By the pair's own admission, it soon transpired DHL eCommerce UK could help a lot.


DHL eCommerce UK's online service portal makes the process easy and accessible for those wishing to donate to Kits4Causes. “We have a link on our website to the portal,” Paul explains. “Donors effectively fill in a returns label and it tells them the ServicePoints local to them.”

They're then able to drop their kit donation off at their convenience (many points are located in local convenience stores and open for longer hours, 7 days a week).


Both Paul and Chris believe their partnership with DHL eCommerce UK has contributed to the increase in donations since 2020. “We're now averaging just over a parcel a day since we've started working with DHL eCommerce UK - and one parcel will often include a full team's kit!” says Chris.

After enthusiastically recommending DHL eCommerce UK, Paul adds one last thing. "Both Chris and I have worked for large corporates," he begins, then continues:

Kits4Causes continues to use football to fuel and inspire social development projects all over the world. If you've got any spare football kits or equipment, simply visit to donate now free of charge with DHL eCommerce UK.

For latest updates follow them on Twitter @Kits4Causes


The service used by Kits4Causes is Just Right Returns from DHL eCommerce UK.

Getting returns right is a huge part of eCommerce – with 9 out 10 consumers saying they would shop again if the return process is easy.


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