ABOUT DHL ECOMMERCE UK
We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers.
Next Day UK Delivery
Fully tracked from door-to-door, our Next Day UK delivery service is available six days a week. We’ll collect your parcels from your business premises or you can drop off at any of our 3,500 ServicePoints or 50+ depots.
We’ll deliver to your recipient’s door on the day after collection. If your recipient isn’t going to be home at the time of the delivery, they can opt to have their parcel delivered to their local DHL eCommerce UK ServicePoint instead.
International delivery to 200 countries worldwide
With DHL Parcel Connect, you can send to customers in 30 European countries with deliveries in as little as three days. Your European customers will benefit from Saturday delivery, £150 insurance, end-to-end tracking and rescheduling options.
Want to go global? Our international services will connect you with customers in 200 countries worldwide so wherever your market is growing, we can deliver to your customers.
For large e-commerce retailers with more than 10,000 shipments per year, DHL Cross-Border Solutions UK can offer bespoke shipment solutions.
National Hub Virtual Tour
Find out what happens to your parcels when they reach our National Hub. See our automated parcel sorting in action, processing over 24,000 parcels an hour!
Whether it’s Next Day UK delivery or connecting you to over 200 countries worldwide, your parcel is safe in our hands.
Send a parcel today
We offer next day UK delivery from just £2.79 (inc VAT) and international delivery to 160 countries worldwide. Have your parcel collected from your home or drop off at a DHL eCommerce UK ServicePoint or depot.
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Tracking and notifications
Track and rearrange your parcels on the go - you can go to our tracking website or download our app from the App store or Google Play store by searching for DHL eCommerce UK. We'll keep you and your recipient updated every step of the way and offer a number of rescheduling options should your recipient not be at home, at the time of delivery. Have your parcels delivered to a neighbour, safe place, DHL eCommerce UK ServicePoint or rearrange your delivery for another day.
3,500 ServicePoints across the UK
DHL eCommerce UK ServicePoints are a one-stop-shop for all your parcel needs – you can send, collect and return parcels at any of our 3,500 shops across the UK.
Our ServicePoints are located in local convenience stores and 90% of the UK's population live within a 10-minute journey of a shop so there’s always one nearby. What’s more, ServicePoints are typically open from 8am until late, 7 days a week so your customers are able to pop in at a time which is convenient for them.
Send in Store
You can now book and pay for your parcel delivery in any of our stores! Send any parcel weighing up to 15kg to a UK address for just £7.89 – all you need to do is take it to your local DHL eCommerce UK ServicePoint. These are located in convenience stores and usually open from early till late, so there’s sure to be one nearby.
Just Right Returns
We can help your business to offer a simple returns solution to your customers. With Just Right Returns, your customers can effortlessly generate a return on an online portal and drop off at any of our 3,500 DHL eCommerce UK ServicePoints across the UK.
Our returns process is completely paper-free so your customer won’t even need to print a label.
DHL eCommerce UK Reviews
At DHL eCommerce UK we know it’s what’s inside your parcel that counts. That’s why you can count on us to get your parcel from your business to your customer’s door at a cost that won’t break the bank.
Read open and honest DHL eCommerce UK reviews from Revoo. Our customers, their customers and receivers of DHL eCommerce UK share their ‘Great’ experiences.
We are part of the DHL Group
DHL and Deutsche Post form the largest logistics company and postal service in the world. Together we are known as the DHL Group. We have an unrivalled portfolio of logistics solutions via road, air, and rail. With half a million employees located across more than 220 countries, we effortlessly connect all four corners of the world.
DHL GoGreen for a greener world
Green logistics is our contribution to a more sustainable world. This is a massive challenge, which is why the DHL Group has set an ambitious objective for climate protection: zero-emissions logistics by 2050. How are we going to do this? Watch the video about the GoGreen plan.