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Sending It Back is as Easy as 1, 2, 3


Select the retailer you're returning your parcel to


Find your nearest DHL ServicePoint

With 1000's of ServicePoints in handy locations, find your nearest and most convenient Returns drop off point.

Find your nearest Service Point


Track your returns

For real-time updates our tracking system pinpoints your parcel in our network. Simply click on the 'Track Your Return' link in the email that you will receive from us with your barcode to scan in store or label to print at home.

Alternatively, contact your retailer who will provide more information.



Get Returns Right with DHL Parcel UK

Whether that jumper is too itchy, the colour a shade too bright, a sweater swamps or they ordered one too many... there are multiple reasons for returns. Proactive retailers who make it simple are forging ahead. Get returns right and 9 out of 10 shoppers would buy again. 

*InvespCro blog ecommerce product return rate statistics

Effortlessly Easy Returns

Wrong colour? Wrong size? Our online return portal allows customers to return items in five simple steps...

Right on Brand

Boost loyalty and repeat business with 'just right' returns time after time. Our returns portal, labels and updates can be all wrapped up with your brand look and feel. 




Are you looking for a delivery solution for your business? We offer a flexible and convenient delivery service for your customers. If you have a registered business address then you are eligible to open a DHL Parcel UK business account. Simply enter your details below and an experienced sales advisor will be in touch shortly to discuss your requirements. If you do not have a registered business address, please click here to start sending parcels today.

We will not use this information for anything other than contacting you via the email address or phone number provided to discuss a business enquiry. By submitting your details you comply with our privacy policy.

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