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Ship in Five Easy Steps With DHL Express

How to ship with us, without an account number

Shipping with DHL Express is easy: choose the service that suits you and your needs and find out how.

Ship Your World with DHL Express

  • Goods: Ship a wide range of goods of various sizes and weights (check guidelines)
  • Documents: Ship your important documents worldwide with door-to-door delivery
  • Luggage: Ship your luggage safely and reliably, for a carefree travelling experience

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Ship at a DHL ServicePoint

  1. Find a DHL ServicePoint
    Locate your nearest DHL ServicePoint.
  2. Let our Specialists guide you
    At DHL ServicePoints, our Specialists are on hand to answer all your questions and offer you all-around support, with helpful tips for the most complex shipments.
  3. Choose the right packaging
    At our locations, shipment packaging is free: boxes of various sizes are available for all shipping needs.
  4. Fill out the shipping documents
    Our highly trained staff is available to offer assistance in completing documents for all types of domestic and international shipments.
  5. Use the payment method you prefer
    With a wide range of payment and billing options, choose the solution that best suits your needs.

Download DHL Packaging Catalogue (Italian only)

PDF

(1.8 MB)

Additional Services at DHL ServicePoints

Shipping

Our DHL ServicePoints offer a personalized customer experience to make the shipping process easy and seamless.

Returns

At our DHL ServicePoints you can return your Amazon and Vodafone online orders.

Point of Delivery

You can have your shipment delivered to our DHL ServicePoints where you can pick it up within 7 days.

Find a DHL ServicePoint

Find the nearest DHL ServicePoint and start shipping today

DHL ServicePoint locator

Ship Online

  1. Visit our website
    Access ShipNow.
  2. Prepare your shipment
    ShipNow allows you to easily create your shipment by completing all the necessary data.
    Visit our dedicated section for more information on documentation required for non-EU shipments.
  3. Select the shipping method
    For online shipments, you can choose to drop off the shipment at a DHL ServicePoint or you can book a pickup on a date that suits you.
  4. Use the payment method you prefer
    Decide whether to pay for your shipment online or at the DHL ServicePoint where you will drop it off, with a wide range of payment and billing options available.
  5. Drop off your shipment at the selected DHL ServicePoint or hand it to the courier
    All you need to do is pack your shipment and print the shipping documents, DHL Express will take care of the rest.

Ship Through Customer Service

  1. Call our Customer Service
    Call customer service at 199.199.345*
    *For calls from landline network, the maximum cost is 14.49 cents/min.
    For calls from a mobile network, the maximum cost is 48.80 cents/min with an answer charge of 15.75 cents
  2. Let our Specialists guide you
    Whether you need to ship a bulky item, personal belongings forgotten somewhere, or a complex shipment that requires consultation, our Specialists will provide the know-how you need.
  3. Complete the shipping information
    Our Specialists will tak you through the shipping process, ensuring it all goes smoothly.
  4. Use the payment method you prefer
    With a wide range of payment and billing options available, you can choose the solution that best suits your needs.
  5. Hand your shipment to the courier
    You only need to pack the shipment and print the shipment documents, the courier will pick it up on the day and time selected during the pickup booking.

Everything You Need to Know to Ship

Extra EU Shipments

Customs Fees

Prohibited and Restricted Commodities

Track Your Shipment

Start Shipping Now

Create your shipment online with ShipNow.

Visit ShipNow