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Preparing Your Shipment

Find out how to best prepare your shipment!


Shipping with DHL Express is simple: choose the service that best suits you and your needs and find out how.

If You Are Shipping From a DHL ServicePoint


Packaging and shipment documents

Our DHL ServicePoints provide free packaging for shipping and take care of filling out and printing shipment documents for domestic and international shipments.

Optional services:

  • Time Definite Services
    DHL Express offers time definite shipping with delivery on the first available business day.
    Find out more about the service
  • Shipment protection
    DHL Express offers an insurance service for your most important shipments, of both documents and goods.

Booking a pickup

It is not possible to book shipment pickup at DHL ServicePoints, you will have to bring the shipment to the DHL ServicePoint of your choice.

Contact us

To contact our DHL Express Specialists, you can use one of the various channels available.

If You Are Shipping Online


Packaging and shipment documents

DHL Express does not provide packaging for shipments created online. Find out more information about packaging.

While creating your shipment online, you will need to fill out and print the shipment documents.

For more information on documentation required for non-EU shipments, visit the page on documentation needed to ship.

Optional services:

  • Time Definite Services
    DHL Express offers to deliver shipments by a predefined time on the first available business day. 
    Find out more about the service
  • Shipment protection
    DHL Express offers an insurance service for your most important shipments, of both documents and goods.

Booking a pickup

You can book a courier pickup for your shipment by choosing both the date and time.

Contact us

To contact our DHL Express Specialists, you can use one of the various channels available.

If You Are Shipping Through Our Customer Service


Packaging and shipment documents

DHL Express does not provide packaging for shipments created online. Find out more information about packaging.

Our Phone Specialists will direct you to the necessary documents for domestic and international shipments. You will then need to print the shipping documents. 

Optional services:

  • Time Definite Services
    DHL Express offers to deliver shipments by a predefined time on the first available business day. 
    Find out more about the service
  • Shipment protection
    DHL Express offers an insurance service for your most important shipments, of both documents and goods.

Booking a pickup

You can book a courier pickup for your shipment by choosing both the date and time.

Contact us

To contact our DHL Express Specialists, you can use one of the various channels available.

Everything You Need to Know to Ship


Do You Want a Solution Tailored to You?


Find out your nearest DHL ServicePoint for direct assistance.