Businesses consistently choose DHL Express to ship parcels from Malaysia to the Australia due to our proven delivery speed, high security standard, reliable service quality, and competitive pricing.

• Faster Delivery: With a robust integrated network and consistent flight schedules, DHL Express ensures parcels from Malaysia reach Australia in just 2-5 days, far quicker than most shipping options available in the market. 

• Integrated Network Minimizes Cargo Risks: Shipments are transported quickly and securely through a unified logistics framework, supported by preplanned flight schedules, strategically located hubs, and local service centers in over 220 countries, reducing risks at every step.

• Advanced Technology Enhances Security: DHL Express employs strict handling protocols and advanced surveillance systems across our facilities, ensuring enhanced protection for shipments throughout their journey.

• Competitive and Reliable Shipping Costs: DHL Express offers stable pricing and exclusive discounts tailored to shipping frequency and volume.

The standard costs of shipping parcels from Malaysia to Australia is determined by dimensional weight, delivery speed, and the optional services required.

You can calculate an estimated shipping cost using MyDHL+, but the estimation does not include the exclusive discount your business entitled to.

For detailed instructions, refer to our guide on estimating shipping costs.

Typically, DHL Express delivers parcels from Malaysia to Australia within 2-5 days. Actual transit times depend on the shipment's departure and destination cities:

• 1-2 days: For shipments between major Malaysian cities with DHL Express hubs, such as Kuala Lumpur, Johor Bahru, or Penang, to major Australian cities like Sydney, Melbourne, or Brisbane.
• 3-5 days: For shipments originating from suburban Malaysian towns or destined for remote areas in Australia outside the main hubs.

To start exporting goods from Malaysia to Australia, businesses must comply with the customs documentation of both countries. Here's the list of necessary documents:

Mandatory Documents:

• Business Registration Certificate (SSM)
• Tax Identification Number (TIN)
• Export Declaration (K2 Form)
• Commercial Invoice
• Packing List
• Billing of Lading/Air Waybill

Optional Documents (Depending on Your Business and Goods):

• Export Licenses: Required for controlled goods.
• Import Licenses: For goods subject to import restrictions or quotas.
• Product-Specific Certifications/Permits/Licenses: Necessary for regulated items like food, plants, animals, and certain manufactured goods. 
• Inspection Certificates
• Certificate of Origin

Document requirements may vary based on the type and conditions of your shipment.

If you're a DHL Express business account holder, your dedicated account manager will provide guidance and support throughout the documentation process.

Items that pose safety risks or could introduce pests or diseases are likely to be refused due to Australia’s strict import and biosecurity laws.

Prohibited items include:

1. Illegal and dangerous goods
   • Illegal drugs and narcotics
   • Firearms, ammunition, explosives and weapons
2. Restricted weapons and self-defence items
   • Certain knives (e.g. flick knives, concealed blades)
   • Self-defence items such as pepper spray
3. Biosecurity-risk items
   • Fresh fruits and vegetables
   • Plants, seeds, soil, live animals or insects
   • Untreated wood and wooden items that may carry pests
4. Animal-based products
   • Meat, dairy and other animal products without prior approval and permits
5. Counterfeit and offensive materials
   • Counterfeit goods
   • Obscene or offensive publications or media

Shipping prohibited items may result in seizure, fines or penalties.

For more details, check the Australian Border Force prohibited imports list and the Biosecurity Import Conditions (BICON) database before shipping.

If you’re unsure, you can contact us for assistance.

Yes, you can ship food to Australia, but Australia has very strict biosecurity rules. Only certain food items are allowed. All food must be declared and may be inspected on arrival.

1. Generally allowed (if conditions are met):

   • Commercially prepared and shelf-stable foods (no refrigeration needed)
   • Sealed biscuits, cakes and pastries (no meat or uncooked fillings)
   • Chocolate and confectionery with no meat ingredients
   • Instant noodles, pasta and rice products (except raw rice)
   • Sauces, curry pastes, oils, jams, pickles and preserved foods
   • Commercially packaged tea, coffee and beverage sachets
   • Infant formula (quantity limits apply)

2. Allowed with restrictions or permits:

   • Dairy products (e.g. cheese, butter) within quantity limits and from approved countries
   • Seafood (including fish, prawns and shellfish), depending on species, processing method and packaging
   • Nuts, spices, herbs and dried plant products (some require phytosanitary certificates)
   • Honey and bee products (state rules may apply)
   • Meat products, jerky and meat floss (strict conditions; many require permits)

3. Not allowed or commonly refused:

   • Home-cooked food
   • Fresh fruits and vegetables
   • Raw (uncooked) rice
   • Uncanned or unapproved meat products
   • Whole eggs without an import permit

Food items that do not meet Australia’s import conditions may be exported or destroyed, and fees may apply.

The import rules vary by ingredient and processing method.

For more details, check the Biosecurity Import Conditions (BICON) database before shipping, or contact us for guidance.

There is no customs-imposed weight limit for shipping to Australia, but DHL Express size and weight limits apply.

For bulky or heavy shipments, each piece must weigh no more than 70 kg and fit within 120 × 80 × 80 cm.

For larger shipments, our Heavyweight allows palletised shipping of up to 3,000 kg in total, with specific pallet size and weight limits.