DHL Express picks up your shipment six days a week—Monday to Saturday.
The following pick-up schedule is effective via any channel, including MyDHL+, other Electronic Shipping Solutions (ESS) tools, our Customer Service or ESS hotline.
| Monday to Friday | Saturday* | Sunday / Public Holiday | |
|---|---|---|---|
Earliest Pick-up Time | 9:30 AM | 10:00 AM | Not available |
Pick-up Window | 2 hours | 2 hours | Not available |
Latest Booking Time | 5:00 PM | 11:00 AM | Not available |
Latest Pickup Time | 7:00 PM | 1:00 PM | Not available |
* A surcharge of SGD 45 will apply to pick-ups done on Saturday.
Pick-up booking cut-off time
To ensure timely pick-up and delivery, take note of the ad-hoc shipment booking cut-off time to receive pick-up service on the same day:
Monday through Friday – 5:00 PM is the latest possible time to schedule a pickup to receive service before 7:00 PM
- Saturday – 11:00 AM is the latest possible time to schedule a pickup to receive service before 1:00 PM
Ad-Hoc Pick-up schedule is not available for all Public Holidays, including holidays in lieu, listed by the Ministry of Manpower.
For more information about our shipment pick-up schedule, contact us today.
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