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SEND WITH A PARTNER YOU CAN TRUST

Are you looking for a reliable and cost-effective delivery service for your business? We understand you need a delivery partner you can trust to deliver your customer orders safely and on time. When you partner with DHL Parcel UK, you can rely on our delivery expertise and global reach to deliver your parcels to customers in the UK and over 200 countries worldwide.

As a DHL Parcel UK customer, you can choose to have your parcel collected from your business premises or to drop-off at any of our 50+ depots or 3,500 ServicePoints across the UK. If you are sending to a UK address, we’ll deliver your parcel on the next working day or from just three days when sending internationally.

For large e-commerce retailers with more than 10,000 shipments per year, DHL Cross-Border Solutions UK can offer bespoke shipment solutions.



INTERESTED IN OPENING A BUSINESS ACCOUNT?

Excellent UK & International parcel delivery rates, dedicated account managers & best in class technology to manage the dispatch and delivery of your parcels. A dedicated sales advisor will be in touch to discuss your requirements to give you a personalised parcel delivery rate.

Personal senders without a registered business address can send today here

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Any additional information you would like to share?

If you would like to provide any further information about what you ship, approx. weights or any other special requirements please do so here. Our Sales Advisors will be in touch to discuss your requirements within 1-2 working days.

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We will not use this information for anything other than contacting you via the email address or phone number provided to discuss a business enquiry. By submitting your details, you comply with our privacy policy.


UK Next Day Delivery

A DHL Parcel UK driver will deliver your parcel to your recipient on the next working day after collection. Throughout the parcel’s journey, we’ll keep you and your recipient informed with our live online tracker and regular email notifications. 

Want to offer your customers priority shipping? We can help! We have three UK priority services to deliver your parcel pre-9am, pre-10.30am and pre-noon.  


   

3,500 ServicePoints across the UK

We have over 3,500 DHL Parcel UK ServicePoints across the UK where parcels can be sent, collected and returned.  Our ServicePoint network was designed with convenience in mind – 90% of the UK population live within a 10-minute journey of a shop so there’s always one nearby. Found in local corner shops, our ServicePoints are typically open from 8am until late so customers can access our parcel services on the school run, during their lunch break or when picking up dinner.

Send

Book online and drop-off at any of our 3,500 ServicePoints across the UK. 

No printer? No problem! Label-less printing available on all parcels sent with the UK. 

Collect

Offer customers the option to click and collect at checkout. 

Alternatively, if your customer isn’t going to be home at the time of the delivery they can choose to have the parcel delivered to their local ServicePoint.

Return

Offer your customers a quick and simple returns option. 

Customers can book their return online and drop off at local ServicePoint. We’ll send a barcode to their phone so they won’t even need to print a label. 


Just Right Returns

Offering a simple returns process is paramount to every business. In fact, 90% of customers will buy from a retailer again if the returns process is easy*.  It is therefore not enough to just offer a returns option; you also need to make sure it is easy for your customers to send items back to you.  

That’s where we come in – with Just Right Returns, consumers can effortlessly generate a return on our online portal and drop off at of our 3,500 ServicePoints across the UK.


International

We can help your business to reach customers in over 200 countries worldwide, with our international services: DHL Parcel Connect and DHL Parcel International.

Our DHL Parcel Connect service is available to 30 European countries and transit times start from just 3 days. When you send a parcel with our DHL Parcel Connect service, your European customers will benefit from the same convenient and flexible delivery options as UK customers.

Want to reach even further afield? Our DHL Parcel International service will connect you with customers in 200 countries worldwide so wherever your market is growing, we can deliver to your customers.


Send a parcel today

You don’t need a business account to send with DHL Parcel UK. We have a sending service for small business and personal senders too. Book and send parcels online, with no minimum order quantities or contracts to sign.

We offer some of the cheapest next day delivery rates across the UK and some of the lowest international postage rates to over 160 countries worldwide. Drop off your parcel at any of our 3,500 ServicePoints or have your parcel collected from your door.

1.

Selling online?

We can integrate with 9 of the most popular ecommerce and marketplace platforms, such as eBay, Etsy and Amazon and many more, to help speed up your parcel delivery admin. 

2.

Contents cover included as standard

We offer £25 free contents cover for all UK deliveries and £50 for International.

You can increase this up to £1000 should you need to.

3.

Door to door tracking

We’ll keep your customer informed of the parcel’s progress with regular email and text notifications as well as our live online tracker.

   


OUR PRINT LOGISTICS SERVICE

Our dedicated Print Logistics service simplifies the management of your print and point of sale materials. We understand the pressures in the marketing and promotions industry; tight timescales, last-minute changes, multi-site collections and deliveries. DHL Parcel UK can help businesses to achieve promotional success, seamlessly. 

We’ll Save You Time and Money

We can collect raw print, packaging and products from anywhere in the UK and consolidate them into a single delivery to a nominated retail outlet.

We Can Handle Pick & Pack Jobs

Including leaflet insertions and collation of information packs and can also supply ready-packaged items to your end user.

If you would like to enquire about our warehouse and distribution services, get in touch with our team by completing a sales enquiry form online.

   


WE CAN PROVIDE A DELIVERY SOLUTION FOR YOUR STORES

We understand that in retail, whenever the demand is there, you have to be too. Our Retail Logistics services works around the constraints of many high street brands, providing an end to end delivery solution between stores or distribution centres, concessions or loading bays.

Whether you're looking for a carrier to provide delivery services for store replenishments, seasonal launches, inter-branch transfers, returns or new store openings, we provide a solution to meet the needs of our customers.

Click and Collect

Customers who aren't always available for home delivery will prefer the option of collecting from stores or other locations at their convenience. Let us deliver from one store to another store to provide extra customer convenience.

Inter-branch Transfers

If you have items that require moving from one store to another, we can manage the collection and delivery of goods between locations.

High St. Store Deliveries

If you have stores that are located in the central business district, our teams can safely deliver to these busy destinations at a time to suit you.

Timed Deliveries

Complete management of scheduled deliveries and bookings into your distribution centres. You will have the option for daily delivery slots in department stores and their distribution centres.

We also help retailers distribute their POS items across the UK, whether for seasonal or adhoc campaigns. Explore more information about our Print Logistics services.

   


DHL Parcel UK Reviews

As your delivery partner, we understand that we act as an extension of your brand. If your customer has a positive delivery experience, they are more likely to purchase from you again or recommend your business to their friends, family and colleagues. That's why we strive to deliver a professional, trustworthy and reliable service at all times.

Read open and honest DHL Parcel UK reviews from Reevoo. Our customers, their customers and receivers of DHL Parcel UK share their ‘Great’ experiences. 


Help

Should you need us, there are lots of ways for you to get in touch. Our dedicated customer service team are on hand to help Monday to Friday from 7am until 8pm and Saturday from 8am until 6pm.

You can get in touch by:

Telephone

Call our Customer Services team on 
02476 937 770

Email

Complete our contact us form and a member of the team will be in touch shortly.

Social media

Send us a message on Twitter or Facebook


ENQUIRE ABOUT A BUSINESS ACCOUNT

Are you looking for a delivery solution for your business? We offer a flexible and convenient delivery service for your customers. If you have a registered business address, then you are eligible to open a DHL Parcel UK business account. Simply fill in our enquiry form and an experienced member of our sales team will be in touch shortly to discuss your requirements.