HELP CENTRE
Our Help Centre is packed with support and advice for both Business Senders and recipients – from our frequently asked questions to how to get in touch with our Customer Service team.
For Business Senders, we have a dedicated support hub which contains useful information, guides and policies to assist with your operations.
Before getting in touch with our Customer Service team, we recommend taking a look at our Frequently Asked Questions which provides answers to some of the most popular queries we receive about parcel deliveries.
Get in touch
Our Customer team is available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day.
You can contact us online by filling in this form. If you’d like to talk to one of our advisors about your parcel delivery, please call:
(Please note, this telephone number is for UK delivery queries only.)
