Navigation and Content


Looking for a fast and reliable way to send business or transactional mail items to customers? When you send your pre-sorted letters and large letters with UK Mail, you’ll enjoy considerable cost savings and a 2-day definite delivery across the UK.

We’ll collect your pre-sorted mail items from your business premises at a time which suits you. We’ll then process your mail to ensure it meets Royal Mail’s specifications. You can track items from the point of collection up until handover to Royal Mail and for added peace of mind, we’ll provide proof of delivery when items are handed over.


You will need to ensure all mail items meet the below criteria, before handing over to us for processing.

  • Minimum of 4,000 pre-sorted mail items per collection.
  • A UK Mail indicia must be applied to every mail item.
  • A UK return address must be printed on the reverse of every mail item.
  • All addresses and postcodes should adhere to Royal Mail’s Postcode Address file.
  • For more information on mail requirements, take a look at our mail sending guides.

Why choose our sorted mail service?

Convenient collection times

We’ll collect your pre-sorted mail items at a time which is convenient for you. Final mile delivery to your recipients will be made by Royal Mail.

Time definite service

Know exactly when your mail items will land with recipients. Our sorted mail service offers 2-day definite delivery for your mail.

Processed to Royal Mail specification

We’ll ensure all of your mail items are processed to Royal Mail’s specification, reducing the number of items which are rejected and saving your business money.

Track your items through our network

You can track your items journey to Royal Mail. For added peace of mind, we’ll provide proof of delivery when your mail items are handed over.

Online reporting

You will gain access to real time online reporting, as well as a wide range of user guides. Should you need further assistance, you can get in touch with your dedicated account manager.

A supplier you can trust

Your mail is in safe hands. We are proud to provide our customers with the very best service. And as we're part of DHL, you can be sure we have the support of the world's leading logistics company.


We help find the right solution for your businesses mail needs.

Please note: this form is for queries relating to mail only.  If you are sending parcels and packets, please see here instead.

Please enter the company name.

Please enter the contact name.

Please enter the email address.

Please enter your phone number.

Please select a value.

Please select a value.

Please enter your annual volume domestic.

Please enter your annual volume international.

Please select a value

We will not use this information for anything other than contacting you via the email address or phone number provided to discuss a business enquiry. By submitting your details, you comply with our privacy policy.

Forms Summary