What does the Autumn Budget mean for your business?
Following on from yesterday’s highly anticipated Autumn Budget, British Chambers of Commerce (BCC) Director General Shevaun Haviland has commented on how the announcements will impact business. Responding to the key points in the budget, Haviland highlights that the Chancellor has listened to business’ needs by not piling major new tax rises onto their shoulders. However, there are concerns for companies, for example with salary sacrifice changes and mandatory wage rises. Read more of the BCC’s perspective on the budget for businesses in the link below.
Find out moreBusiness Growth Roadshow
Research shows that businesses who access external advice see an average increase of 22% in productivity. The UK’s Business Growth Service, launched in July, was created to make expert support more accessible, helping SMEs get the guidance they need in order to thrive. The service is now hitting the road with a series of events across the North-East, starting last week in Newcastle. Through national and region-specific initiatives, this support will empower SMEs to succeed in today’s competitive marketplace.
Find out moreDeliver excellent customer service this peak season
Customer experience is key to a brands success – 86% of consumers wouldn’t return to a business after just two poor experiences. This article outlines six strategies from forecasting demand and optimising your website, to adding personal touches such as gift wrap. Adopting a customer-first mindset can make all the difference in building loyalty during this busy time.
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