Singapore and Indonesia are popular countries for both tourists and businesses. While the former is also known as Gateway to the East, the latter is a popular destination too. With a flurry of activities with migrants and locals, it is natural for both countries to share trade relations. So, in case you are looking to ship a parcel from Singapore to Indonesia – whether it’s clothing or strictly regulated consumables like medicine –, we are here to guide you on all the rules, regulations, and procedures you need to follow.
Don’t worry, you won’t have to go through a ton of information such as the customs regulations, its transit time, shipping documentation, the security of your shipment, and many other factors before you send your parcel. Here at DHL Express, we are making this process super simple for you. We believe in providing customers with end-to-end knowledge about the import and export shipping procedures to any country without hassle. So, if you’re looking forward to sending important documents or goods from Singapore to Indonesia, then you’re at the right place.
The Indonesian government has developed a set of new customs regulations which took effect on August 1st, 2021. According to the new customs rules, all shippers should provide documentation of the Indonesian Tax ID Number (NPWP - Nomor Pokok Wajib Pajak) to their shipment carrier service, when importing to or exporting goods from Indonesia to the rest of the world. The identification number requirement varies from businesses to private individuals, and as such:
a) Indonesian ID Number (NIK - Nomor Induk Kependudukan) for Indonesian Nationals
b) Passport Number only for foreigners.
DHL Express launched its first Yellow Boat delivery service between Batam and Singapore, providing a more dependable and efficient way of transporting products. The unique service is part of DHL's commitment to leverage several modes of transportation to reduce transit time for shipments between Batam and the rest of the globe, giving Batam clients a competitive advantage.
To quote Ahmad Mohamad, the Senior Technical Advisor of DHL Express Indonesia, “We provide reliable and efficient express shipping services between Batam and Singapore and to the rest of the world. This is a dedicated DHL Express boat to ensure a high level of reliability and quality service.”
This new Batam Yellow Boat has a 35-ton capacity and travels between Sekupang (Batam) and Brani Port (Singapore) two times a day and six days a week. The service enables shipments to reach the South Asia Hub in Singapore as well as the Central Asia Hub in Hong Kong's air network. What's more? The BTH-SIN-BTH Yellow Boat service also supports the economic growth of Batam and the Riau Islands.
The launch of the specialised DHL Batam Yellow Boat supports the government's plan to develop two Special Economic Zones (SEZs) in Batam. It is also in line with Batam's corporate expansion goal, which includes more data centres, appropriate digital economy services, the aviation industry, and further expanding the Asia Pacific's efficient manufacturing base.
The shipping process is fairly methodical yet simple. If you follow the subsequent process in order, you should be able to send your package from Singapore to Indonesia easily. Here’s what you need to do:
The first thing you need to do is create an AWB followed by preparing your shipping invoice. It gives DHL Express as well as the customs officials a full overview of your shipment. For a smooth customs process, please ensure to put details and clear information on the invoice (product description, quantity, unit of measurement, currency, unit and total value, etc) and avoid using “sample” or any generic description. Otherwise, it will be flagged for further process by Custom and incur a delay of 72-96 hours.
Once you have settled these requirements, pack your shipment with our packaging guide to help prevent any damage during the journey. Finally, you can hand over your shipment to DHL Express. You can schedule the time and date of your parcel pickup, call our customer service or schedule a pickup from MyDHL + or drop it off at any DHL Express retail store near you. Once you hand over your shipment to us, you can easily track the delivery status using our tracking tool.
Knowing Indonesia’s customs duty charges and required documentation for each and every type of goods will prevent delays in the shipping process and reduce the risk of any additional costs. So, fret no more and take advantage of DHL’s Express shipping service to ensure your shipment crosses the border smoothly and efficiently. The best part about using our courier service? DHL Express does the tedious work of customs clearance and completion of declarations on your behalf.
If you wish to send other items that aren’t mentioned above from Singapore to Indonesia, contact our Certified International Specialist. Be assured that your parcel will reach the destination seamlessly and in perfect condition.