DHL Express Medical Express (WMX) Service

September 5, 2024 4 Mins Read

To properly move these things abroad, it is essential to achieve the greatest levels of speed and dependability, whether you are a pharmacy transporting your drug supply from Malaysia to Vietnam or a clinic sending in-vitro reagents to a laboratory located in Europe.

DHL Medical Express, or WMX, is a specialized shipping service that is usually offered to pharmaceutical, biotechnology, and research firms who have an authorized account with us.

Our specialized life science specialists handle your shipments with the highest care, prioritizing speed, security, and temperature integrity. They also provide a range of upgradeable services to ensure that your package arrives at its destination in the best possible condition.

Priority treatment of these items, which range from medical gadgets to in-vitro microorganisms, will be necessary and enforced during shipment and delivery.

Why Ship Medical Shipments with DHL WMX?

Short Lead Time

Take advantage of our Monday through Saturday pick-up in more than 220 countries, which allows you to speed your shipping procedure and benefit from short notice booking. Due to their sensitive nature, WMX packages are given priority delivery and the newest collection times. Our internal customs experts have the expertise to expedite the clearance of your goods so they don't get delayed for extended periods of time.

Comprehensive Range of Temperature Control Solutions

Ambient (room temperature), controlled-ambient (15°C to 25°C), chilled (2°C to 8°C), frozen with dry ice (-80°C), frozen (-15°C to -25°C), and ultra-deep frozen (below -180°C) are the options available. Additionally, we provide emergency activation services including access to refrigerated facilities and dry ice replenishment.

Easy Booking and Customised Support

The DHL Express Logistics Platform (ELP) makes booking easy. Collaborate with a committed life science specialist on our customer support staff to develop a customized pharmaceutical or medical logistics solution that meets the unique requirements of your patients and products.

Full Customs and Quality Management Compliance

For complete adherence to local, regional, and IATA standards for DG-compliant medical shipping and UN3373 Category B for biological products, rely on our customs experience. We guarantee that you are committing your cargo to a committed group of professionals skilled in managing WMX shipments, from customer care assistance to the operations team managing the shipments to the delivery courier.

End-to-End Shipment Visibility

With a committed life science customer support staff, you can follow your medical deliveries from beginning to end with real-time shipment monitoring available around-the-clock.

Benefits of WMX services

Benefit from all of our Medical Express shipments with the following advantages:

Pick-Up Within
An Hour

Proactive
Notifications

Seamless Operational
Process

Next Best
Flight Out

Pre-Clearance

Dedicated Courier
Service

Expedited Delivery

HOW CAN I SIGN UP FOR THIS SERVICE?

OPEN A BUSINESS ACCOUNT

How DHL Express Can Help you with your clinical trial logistics?

You should let your account manager know if you believe that your company needs DHL Express' Medical Express services. We must confirm that you are eligible for the service before issuing the appropriate authorization. For international shipping, we have to make sure you are adhering to the hazardous goods (DG) regulations.

The majority of companies who need the WMX service handle sensitive materials that are classified as hazardous goods (DG). Before allowing the service, DHL Express will send our in-house DG team to inspect your location.

WMX Approved Shippers

After your Medical Express account is authorized, we will create a customized logistics plan to make sure your shipments are handled with care because we know that medical or pharmaceutical contents need to be treated with priority.

A customized WMX service that may be adjusted to meet your needs.

FREQUENTLY ASKED QUESTIONS ABOUT SHIPPING WITH DHL EXPRESS’ MEDICAL EXPRESS SERVICE

Packing medical devices and medicines properly before shipping and sending them overseas with DHL Express’ Medical Express service is vital in order to guarantee safe delivery of the items. The very first step is to secure the item within corrugated cardboard or plastic boxes, depending on the type of medicine or device. Then, ensure that you provide sufficient padding around the object inside the box. Consider using packing material such as styrofoam peanuts, bubble wrap or other suitable materials for added protection to provide cushioning during transit. With these steps taken, your item will be packed safely for swift WMX courier service.

Yes, you can ship prescription drugs and medicines internationally through DHL Express as long as you are a Medical Express Approved shipper. Before your business can gain access to this service, DHL Express will send a team of professionals to visit your premises in Singapore and perform a comprehensive evaluation to make sure that all safety regulations are met. Upon confirmation, you can start using WMX for prompt courier delivery of medical devices and other contents.

Yes, DHL Express specialises in the safe and compliant transport of biological samples through our Medical Express service. Our dedicated WMX life science team is trained in handling UN3373 Category B biological substances, ensuring your samples are transported with the utmost care and adhere to all local and international regulations.

Yes, you can send and deliver medicine internationally by courier using DHL Express’ Medical Express services, but certain restrictions and regulations may apply depending on the type of medicine and the destination country. DHL Express' WMX service is designed to handle the shipping and delivery of medicines and medical devices, including prescription drugs, for approved businesses. Our team will guide you through the necessary documentation and ensure your shipment complies with all relevant regulations.

DHL Express Medical Express (WMX) Service