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TRACK, RE-ARRANGE AND MANAGE ALL OF YOUR DHL PARCEL UK DELIVERIES IN ONE PLACE AND ON-THE-GO

The app now makes it even easier for you to manage all of your DHL Parcel UK deliveries in one place. View all of your past and present deliveries, set delivery preferences – such as your designated safe place and even have your delivery rearranged to your neighbour, DHL Parcel UK ServicePoint or Depot. What’s more, we’ll keep you informed when the status of your delivery changes with push notifications sent straight to your phone.

Search for DHL Parcel UK in the App Store and Google Play.

Some features coming soon.


FEATURES YOU’LL LOVE

My Profile
  • Set delivery preferences
  • Create a profile, verify email address and mobile number
  • Add up to, two additional email address and share the app across multi devices to ensure that you are always connected.
My Parcels
  • Active and past shipments
  • Photos of delivered parcels
  • Get deliveries rearranged to a Neighbour, ServicePoint or Depot
  • Automatic match of shipments based on email/mobile and postcode 
  • Select ‘’share’’ and you’ll be able to share parcel details with other apps installed on your phone such as WhatsApp. 
  • We’ve added a ‘’heavy parcel’’ indicator to alert you should you need to get assistance with large or heavy parcels you receive.
  • If you receive a lot of DHL Parcel UK deliveries the ‘’hide shipments’’ feature allows you to refine the list of deliveries that you see.
Tracking
  • ETAs
  • 4 stage status: order received, we have your parcel, out for delivery and delivered
  • Add shipments you are tracking to ‘’My Parcels’’ and track using a calling card number.
  • Real time driver locations, notifications when we’re 30 minutes away and when you’re the next stop
  • Enter your shipment number into ‘’Track’’ and if it’s another DHL division delivering your parcel (not us, DHL Parcel UK) we’ll confirm if our colleagues at DHL Express will be delivering it alongside a tracking link for you to use. 
Customer support
  • FAQs
  • Send a query
  • Send app feedback
More
  • You can now search for DHL Parcel UK ServicePoints and Depots in ‘’More’’. 
  • Manage and view your ‘’Notifications’’ in one place with our new notifications functionality.
  • ‘’Rate our app!‘’ Your feedback is really important to us so let us know what you love, and what you’re not so keen on. 
Even more exciting features coming soon….
  • Add multiple address such as work and other addresses
  • Do not disturb and preferred neighbour settings
  • Add address and safe place photos         
  • How your parcel will be delivered if it is not delivered on the first attempt 
  • what3words    

WE PUT YOU IN THE DRIVING SEAT OF YOUR PARCEL DELIVERY. SEARCH FOR DHL PARCEL UK IN THE APP STORE OR ON GOOGLE PLAY TO DOWNLOAD OUR APP TODAY

Search for DHL Parcel UK in the App Store and on Google Play


INTERESTED IN OPENING A BUSINESS ACCOUNT?

Are you looking for a delivery solution for your business? We offer a flexible and convenient delivery service for your customers. If you have a registered business address then you are eligible to open a DHL Parcel UK business account. Simply enter your details below and an experienced sales advisor will be in touch shortly to discuss your requirements. If you do not have a registered business address, please click here to start sending parcels today.

We will not use this information for anything other than contacting you via the email address or phone number provided to discuss a business enquiry. By submitting your details you comply with our privacy policy.

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