Global shoppers love to buy British. With over half of exports Europe-bound*, shopping baskets are filling.

Are you connecting with online shoppers across Europe and beyond? Don't compromise. Improve buying confidence by offering the same levels of service customers expect from DHL in the UK.

*Parliament UK Statistics on UK-EU trade




3 clear retail advantages...

30 European countries and growing - one network

You’re in safe hands with competitive reliable transit times from 3 days to Europe. Our cross-border network delivers a seamless, simple shipping solution.

Tailored to e-commerce

One customer service team will help you grow your e-commerce business with smarter delivery and returns. Regular or ad hoc collections with £150 parcel insurance included for outbound deliveries.

Transparent delivery journey

Make exporting effortless with one harmonised label and delivery 6** days a week. Follow your parcel with our end-to-end Track & Trace service, offering complete transparency and a signature on delivery.
**Delivery day dependant on destination

3 clear customer advantages...

1. Smarter start to finish

Customers have the power to select their preferred day and we’ll update them with tracking information and a timed delivery window. So they stay in the know on the go.

  • Delivery: Monday - Saturday**
  • Electronic delivery pre-notification
  • End-to-end Track & Trace

**Delivery day dependant on destination


2. Deliver on their terms

Want to ensure first time delivery success? We work around your customers’ schedules.
  • Timed delivery window to work around their day**
  • Doorstep delivery, preferred neighbour or safe place
  • Direct addressing to ServicePoints and Lockers
  • Re-routing to alternative locations when they’re not at home

**Delivery day dependant on destination


3. Just right returns

Did you know more than 1 in 10 European items are returned?*** Simple returns boost repeat business.

  • Customers print a return label via our portal or you can include one in their parcel
  • Send back via a local ServicePoint with 65,000 across Europe
  • Track the return journey end-to-end with proof of delivery

***Ecommerce News Europe



DHL Parcel International

Going even further?

Our DHL Parcel International service spans over 200 countries worldwide. So, whenever your market is growing, we have already arrived. Connect with customers across Europe and beyond. Boost repeat business - parcel up delivery and returns on their terms.




Are you looking for a delivery solution for your business? We offer a flexible and convenient delivery service for your customers. If you have a registered business address then you are eligible to open a DHL Parcel UK business account. Simply enter your details below and an experienced sales advisor will be in touch shortly to discuss your requirements. If you do not have a registered business address, please click here to start sending parcels today.

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