Navigation and Content
View Alerts that may impact DHL services View Alerts that may impact DHL services
DOWNLOAD OUR NEW APP TRACK AND REARANGE ALL YOUR DHL PARCEL UK DELIVIERES ON THE GO
Find out more

TRACK, RE-ARRANGE AND MANAGE ALL OF YOUR DHL PARCEL UK DELIVERIES IN ONE PLACE AND ON-THE-GO

The app now makes it even easier for you to manage all of your DHL Parcel UK deliveries in one place. View all of your past and present deliveries, set delivery preferences – such as your designated safe place and even have your delivery rearranged to your neighbour, DHL Parcel UK ServicePoint or Depot. What’s more, we’ll keep you informed when the status of your delivery changes with push notifications sent straight to your phone.

Search for DHL Parcel UK in the App Store and Google Play.

Download to iPhone
Download to Android

FEATURES YOU’LL LOVE

My Profile
  • Set delivery preferences
  • Create a profile, verify email address and mobile number
  • Add up to, two additional email address and share the app across multi devices to ensure that you are always connected.
  • Add multiple address such as work and other addresses
  • Do not disturb and preferred neighbour settings
  • Add address and safe place photos         
  • what3words
My Parcels
  • Active and past shipments
  • Photos of delivered parcels
  • Get deliveries rearranged to a Neighbour, ServicePoint or Depot
  • Automatic match of shipments based on email/mobile and postcode 
  • Select ‘’share’’ and you’ll be able to share parcel details with other apps installed on your phone such as WhatsApp. 
  • We’ve added a ‘’heavy parcel’’ indicator to alert you should you need to get assistance with large or heavy parcels you receive.
  • If you receive a lot of DHL Parcel UK deliveries the ‘’hide shipments’’ feature allows you to refine the list of deliveries that you see.
Tracking
  • ETAs
  • 4 stage status: order received, we have your parcel, out for delivery and delivered
  • Add shipments you are tracking to ‘’My Parcels’’ and track using a calling card number.
  • Real time driver locations, notifications when we’re 30 minutes away and when you’re the next stop
  • Enter your shipment number into ‘’Track’’ and if it’s another DHL division delivering your parcel (not us, DHL Parcel UK) we’ll confirm if our colleagues at DHL Express will be delivering it alongside a tracking link for you to use.
  • How your parcel will be delivered if it is not delivered on the first attempt 
Customer support
  • FAQs
  • Send a query
  • Send app feedback
More
  • You can now search for DHL Parcel UK ServicePoints and Depots in ‘’More’’. 
  • Manage and view your ‘’Notifications’’ in one place with our new notifications functionality.
  • ‘’Rate our app!‘’ Your feedback is really important to us so let us know what you love, and what you’re not so keen on. 
What 3 Words
  • What3words divided the world into 3 metre squares and gave each square a unique combination of three words.
  • It's the easiest way to find and share exact locations
  • Add what3words to your delivery address now

WE PUT YOU IN THE DRIVING SEAT OF YOUR PARCEL DELIVERY. SEARCH FOR DHL PARCEL UK IN THE APP STORE OR ON GOOGLE PLAY TO DOWNLOAD OUR APP TODAY

Search for DHL Parcel UK in the App Store and on Google Play

Download to iPhone
Download to Android

INTERESTED IN OPENING A BUSINESS ACCOUNT?

Excellent UK & International parcel delivery rates, dedicated account managers & best in class technology to manage the dispatch and delivery of your parcels. A dedicated sales advisor will be in touch to discuss your requirements to give you a personalised parcel delivery rate.

Personal senders without a registered business address can send today here

If your enquiry relates to a customer service matter please contact us here

Please fill out this field.

Please fill out this field.

Please use a valid email address.

Please fill out this field.

Please fill out this field.

Please select an option.

Any additional information you would like to share?

If you would like to provide any further information about what you ship, approx. weights or any other special requirements please do so here. Our Sales Advisors will be in touch to discuss your requirements within 1-2 working days.

Please fill out this field.

We will not use this information for anything other than contacting you via the email address or phone number provided to discuss a business enquiry. By submitting your details, you comply with our privacy policy.