FREQUENTLY ASKED QUESTIONS
Yes, DHL Express can only ship perfume without alcohol.
Yes, we can. An MSDS document is required.
Yes, we can. However, DHL Express do not accept any liquid based contains alcohol to ship internationally. However, do send an email to MY_CS_DG@dhl.com for approval.
Yes, we can.
Yes, you can. Shipping cosmetics are subjected to customs duty and tax unless covered by De Minimis Value of Php 10,000.00.
Yes, you can. Shipping cosmetics are subjected to the approval from HSA. The receiver must provide the product license and the commercial invoice must state name of medicine/drug, brand name, reason for import, product composition, quantity per bottle and weight of each capsule.
Yes, you can. In order to ship cosmetics, a detailed description and end use of the cosmetic item required. The manufacturer’s full name, physical address and the product registration number is also required.
Yes, you can. However, cosmetics containing lead must be declared. Cosmetic products containing cannabis or cannabidiol (CBD) oil are prohibited.
Cosmetic products for personal use is a prohibited item to Indonesia regardless quantity, weight and value.
The importation of cosmetics by a business entity into Indonesia is restricted and a permit from the National Agency of Drug & Food Control (BPOM) is required and the consignee is required to apply for this permit. If the maximum value (FOB) / shipment is more than USD 1,500, the certificate of inspection from origin is required.
Yes, you can. In order to ship cosmetics in powder, gel or iquids form, MSDS may be required.
If you want more information on what DHL Express can or cannot accept, or are unclear about a certain commodity, do not hesitate to contact our Customer Service on DHL Express Facebook page today!
Yes, you can. In order to ship cosmetics, the sender/receiver should be registered in China customs. Chinese label registration is required. The paperwork required for the registration are sanitary certificate from origin country, certificate of origin, sales contract, original label and Chinese translation. Cosmetics for personal purpose, the registration can be exempted. But, the quantity should be reasonable for personal use.
Yes, you can. In order to ship cosmetics, the shipper need to provide the full description with brand names, need approval/endorsement from the Ministry of Health Department.