#Faq

Ship Electronics Internationally from Malaysia

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Electronic devices such as mobile phones and laptops are generally accepted for international shipping. 

The transportation is deem to be complex only because of the presence of batteries, which are classified as hazardous materials.

As long as these shipments comply with shipping regulations, they are acceptable for transport by any international courier service.

Find answers to all your questions about shipping electronics internationally here.

Electronic International Shipping

Yes, electronic devices can be shipped under specific conditions based on battery presence and type.

Electronic device with no battery

Can be shipped normally.

Electronic device with built-in battery:

  • Maximum 4 units per airway bill.
  • Each box can only contain up to 2 units.

Electronic device with removable battery:

  • Battery must be removed before shipping.
  • Only the electronic device itself can be shipped.

Yes. Shipping electronic devices internationally is safe if they are new and do not have defective, damaged, or recalled lithium batteries.

Laptop

Yes, you can send up to 4 laptops per air waybill using DHL Express, with 2 laptops per box or package.

Both laptops with built-in batteries and laptops with removable batteries are accepted.

But battery must be removed for laptop with removable battery. Only the device will be accepted for shipping.

Yes. DHL Express can accept shipment of used laptop with 3 conditions:

1. Shipper provides a letter of approval from the Director General of Environmental Quality.

2. Good condition laptop.

3. Battery is removed from the laptop if it comes with removable battery.

Mobile Phone

Yes, you can send up to 4 smartphones per air waybill using DHL Express, with 2 phones per box or package.

Both phone with built-in battery and phones with removable battery are acceptable. 

For phone with removable battery, battery must be removed and only the device itself can be shipped.

Yes. DHL Express can accept shipment of used mobile phone with 3 conditions:

1. Shipper provides a letter of approval from the Director General of Environmental Quality.

2. Good condition mobile phone.

3. Battery is removed from the phone if it comes with removable battery.

Other Personal Electronic Devices

Yes, DHL Express accepts smartwatch as a shipment, following this shipping and packing condition:

  • Maximum 4 units of smartwatch per airway bill
  • Maximum 2 units of smartwatch per package
  • Battery must be removed for smartwatch with removable battery. Only the device itself can be shipped.