Export Made Easy: What to Look for in a Shipping Partner as a Nigerian Business

A reliable logistics provider is more than a service—they’re your link to the world. Here’s how Nigerian businesses can identify a shipping partner that transforms logistics into a growth engine.

Global Reach, Local Know-How

Shipping internationally from Nigeria isn’t just about moving goods from point A to B. Your logistics partner should be as familiar with the streets of Lagos as they are with the ports of Hamburg or the warehouses of Dubai. Look out for companies that:

• Have established global networks to cover your key destinations—be it the US, Europe, Asia, or beyond—across air, sea, and land.

• Demonstrate hands-on experience with Nigerian export routes, including navigating Apapa port, handling SONCAP certifications, and addressing local regulatory requirements.

• Offer insights to tackle unique challenges, such as fuel shortages or cross-border documentation, and maintain regional hubs close to your top markets.

Transparent Pricing—No Surprises

Hidden fees can eat into your profits fast. Insist on clear, all-in-one pricing that includes taxes, duties, and fuel surcharges. Ask about the impact of currency fluctuations and check for any penalties related to rescheduling or changing shipment details. The right partner will make costs straightforward and predictable, allowing you to focus on growth—not unexpected bills.

• 24/7 online tracking portals, so you can monitor shipments from Lagos to Los Angeles seamlessly.

• Automated notifications via SMS or email for customs updates and delivery milestones.

• Digital document management, providing instant access to invoices, certificates, and bills of lading.

• Responsive teams available around the clock to answer questions and resolve issues.

Expertise in Customs and Compliance

Exporting from Nigeria means navigating complex documentation. Your shipping partner should:

• Handle all required export declarations and ensure proper filing with the Nigerian Export Promotion Council (NEPC).

• Accurately classify goods using the correct HS codes to avoid costly fines.

• Tap into trade agreements like AfCFTA to optimize duties and tariffs.

• Stay updated on regulatory changes, adapting quickly to keep your goods moving.

Responsive, Local Support

When challenges arise, fast and effective support is non-negotiable. Evaluate your partner’s:

• Nigerian-based support teams for immediate assistance, rather than overseas call centers.

• Problem-solving capabilities—can they reroute a delayed shipment within a day?

• Multilingual agents, especially if you serve non-English speaking markets.

• Flexibility across their network to offer alternative routes when needed.

• Comprehensive insurance options, clarifying the differences between full and partial cargo coverage.

Commitment to Sustainability

Eco-friendly shipping isn’t just a trend—it’s now a requirement for many global buyers. Make sure your logistics partner:

• Uses sustainable, biodegradable packaging.

• Offers carbon offset programmes for shipments.

• Complies with international environmental regulations such as the EU’s Eco-Management standards.