How to send a passport via courier service in Singapore

Shipping a passport internationally requires careful handling, accurate documentation, and compliance with customs regulations. Whether you’re applying for a visa, renewing your travel document, or forwarding it for official processing, it’s important to understand how to package and send your passport securely.

This guide outlines the essential steps for individuals or businesses in Singapore using courier services to send passports abroad safely and reliably.

Understand the classification and customs requirements

Before preparing your shipment, check the passport import regulations of the destination country. In most cases, a passport can be treated as a personal document rather than a parcel, which simplifies the customs process. However, some countries may have stricter controls — such as requiring passports to be delivered only to diplomatic missions or with special authorisation. Always refer to the country’s embassy website or customs authority to confirm current guidelines.

When completing your air waybill, clearly describe the contents as ‘passport – not for resale’ and ensure that no other items, such as personal belongings or gifts, are enclosed. Adding unrelated contents may lead to reclassification and customs delays. Accurate classification helps customs authorities process the shipment efficiently.

Best practices for packaging your passport securely

To prevent loss or damage during transit, your passport should be properly protected and clearly labelled.

• Place the passport in a slim, waterproof inner sleeve. This shields the document from moisture and scuffing while maintaining a compact form that’s easy to inspect.
• Avoid using bulky holders or folders, which may raise security flags or complicate clearance procedures.Use a rigid, tamper-resistant envelope as outer packaging.

Avoid soft mailers or padded envelopes, which may not provide sufficient structure or meet screening requirements. Some couriers may offer standard document envelopes, but always check if these meet the destination’s entry conditions.

Labeling shipment

When labeling the shipment, use block lettering or printed labels. Include:

• Full legal names of both sender and recipient
• Valid contact numbers and email addresses
• Complete addresses, including postal codes and unit numbers

Double-check that the name on the passport matches the recipient’s name to minimize the risk of clearance issues.

Documentation required for passport shipping

International passport deliveries typically require the following documents:

1. Air Waybill (AWB)

This is the tracking document and core identifier for your shipment. Ensure all sender and recipient details are complete and accurate. State the contents as “passport – personal document” and provide a declared value of US$0 if applicable.

2.  Commercial Invoice (if required)

In some countries, even non-sale items like passports may require an invoice for clearance. When this applies, your commercial invoice should:

• Clearly state: “Personal document – passport (non-sale)”
• Use a declared value of zero or nominal amount (e.g., US$1)
• Indicate the reason for export (e.g., “passport for visa processing”)
• Include Incoterms such as “DAP – Delivered at Place”
• Use a standard Harmonised Tariff Code (HTC) for identification documents (your courier service in Singapore can assist with this)
• Providing consistent, legible information across all forms prevents delays and avoids misclassification.

3. Additional supporting documents (destination-dependent):

Depending on the receiving country, customs authorities may ask for further paperwork, such as:

• Copy of a government-issued ID
• Visa application or appointment letter
• Letter of authorisation if you’re sending the passport on someone’s behalf

Always check with your courier service, utilise DHL’s MyGTS shipment preparation tool, or consult a customs adviser before shipping.

Is it safe to send a passport by courier?

Yes, but only if the shipment is prepared correctly and handled by a trustworthy courier. Passports are considered high-value personal documents. Sending one without proper care can result in delays, rejection, or worse — loss.

When choosing a courier service in Singapore, make sure they offer:

• Document classification with secure handling
• Full shipment tracking and status updates
• Clear guidance on country-specific restrictions
• Optional services like signature on delivery or insurance

Always avoid standard post for passport shipping. Instead, use an international courier that specialises in sending documents.

Why your choice of courier matters

When it comes to sending sensitive documents like passports, choosing the right courier service in Singapore is just as critical as the packaging and paperwork. Look for a provider with a proven track record in international logistics solutions, and one that offers secure passport delivery with end-to-end visibility.

Real-time tracking allows you to monitor your passport’s journey across every checkpoint. Features such as recipient signature confirmation, optional shipping insurance, and proactive alerts help ensure peace of mind — especially for time-sensitive or high-stakes applications.

Ship your passport with confidence using DHL Express

DHL Express offers secure and efficient solutions for shipping passports internationally from Singapore. With our extensive experience, dedicated customer service, and industry-leading shipment tracking, we help ensure your passport arrives safely and on time.