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SEND TO THE UK AND WORLDWIDE IN JUST A FEW STEPS WITH “SHIP’’

Our new and innovative ‘’SHIP’’ platform offers you the best in class technology and gives you complete transparency on the progress and status of all your shipments and any queries you raise - all in one place!

FOCUS ON DESPATCH

Manage the despatch, progress and delivery of all your shipments either by loading an order file or creating a shipment. There is even the option to customise templates so your shipments are created with the features you need.

FOCUS ON DELIVERY

Our market-leading dashboard allows you to view all your shipments in real time so you always know how DHL eCommerce UK is performing for you. You can toggle between domestic and international shipments and have full visibility of your shipments moving through our domestic and international networks.

FOCUS ON YOU

As we move into a post-lockdown world, ‘’SHIP’’ will cater for your every need, whether you are focused on selling to businesses or consumers. And as a ‘’Super User’’ of ‘’SHIP’’ you can create, manage and assign roles to your colleagues or team members.

DELIVERY STATUS SUMMARY

Your dashboard gives you a snapshot of the status of all your booked shipments, in real time, with our delivery status summary

DETAILED BREAKDOWN

See a breakdown and detailed information on the services booked.

ALERTS

We alert you to any shipments that require urgent action.

MONITOR LISTS

Create monitoring lists of any shipments that you may need to pay that extra special attention to.

MANAGE DELIVERIES

If you need to change the delivery, you can change the instructions on a shipment, view the details of the delivery or arrange a return.

CONTACT US

Link your SHIP account directly to online marketplaces such as Amazon, eBay and Etsy.

DASHBOARD

Your very own dashboard provides you with all the information you need to know about your booked shipments and allows you to toggle between domestic and international shipments.


OPEN A BUSINESS ACCOUNT

It’s good to talk! Arrange a call back with our team of eCommerce experts to find out how we can help you grow your business. We know that one size doesn’t fit all, so tell us your goals and aspirations and we’ll work with you to find the perfect solution for your needs.

(For parcel delivery or other customer service questions, you’ll find answers and contact details in our help centre.)

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