DHL Parcel is 'open for business' and still shipping to and from the UK. 

We are here to support you, our customers, and your business, in sending to Europe. 

With the new EU-UK Trade and Cooperation Agreement announced on 24 December 2020, there is now more clarity on what is expected from UK and EU trade, and we have worked through the detail of this deal to understand the shipping requirements, and paperwork attached to this.

How do I send parcels to Europe?

Watch our short video on the simple steps on how your business can send parcels to Europe.

Sending parcels to Northern Ireland

As an express carrier we do not require you to provide customs data for your parcels to Northern Ireland until the end of the easement period.

We are unable to accept items listed as excise goods or restricted and prohibited goods for Northern Ireland.


DHL Parcel UK is an Authorised Economic Operator (AEO)

Authorised Economic Operator (AEO) status is an international quality mark for companies whose customs processes are secure and efficient.  

AEO enables us to leverage Customs Freight Simplified Procedure (CFSP), which speeds goods release from Customs and allows deferred payments.  


Data requirements

At DHL Parcel UK, our despatch systems and shipping tools can accept increased customs data requirements. 

See below a list of the additional data you will now need when sending a parcel to a European country.


1. Commodity code (also known as HS code)

2. Detailed product description

3. Value of product

4. Country of origin


1. EORI number

2. Address and telephone number


1. Address, email address and telephone number

Our Shipping Checklist

  • Register with HMRC (link below) for your EORI number.
  • Classify each of your products with a commodity code.
  • Ensure product descriptions are detailed and relate to a commodity code.
  • Ensure you have accurate addresses, email addresses and telephone numbers for all recipients.