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A Complete Guide to Shipping a Parcel from Singapore to Malaysia

E-commerce · 6 min read

A Complete Guide to Shipping a Parcel from Singapore to Malaysia

Malaysia is a popular shipping destination and relies mainly on international trade. In fact, it is one of the main destinations for global shippers. Whether you are sending your pallets, letters, or parcels from Singapore, you need to be aware of Malaysia’s tariff charges for each good. 

Moreover, there are various factors that you should weigh in properly before shipping your goods from Singapore to Malaysia. With DHL Express, you don’t have to worry about the safety of your items. You can rest assured that your goods will reach in no time and in the exact same condition they left home.

This article will cover everything you need to know about sending a parcel or document from Singapore to Malaysia.

Customs Information for Malaysia

Things to know about shipping document 

Advertising brochures, blueprints, booklets, brochures (non-adv.), magazines, books (non-commercial use), periodicals, journals, microfiche & microfilm

  • Ship as DOX if no commercial transaction is involved, meaning that the products are not meant for resale in Malaysia.
     
  • Shipments for publishers, publication houses or distributors intended for resale in Malaysia, ship them as WPX (Worldwide Parcel Express).
     
  • Blank unrecorded tapes have 0% SST, whereas recorded entertainment, promotional or training tapes incur 30-35% tax and 0% SST. These shipments will require an approval from the National Film Authorities which is subject to Biosensors screening. The consignee may be exempted from tax if the approval is obtained 4-8 weeks in advance.

Things to know about shipping parcel

Circuits & circuit boards

  • Goods like integrated circuit boards, electrical circuit boards are dutiable at10% -30% import tax and 0% GST. But, if they are for use in PCs, no duties are charged. 

 Shoes

  • An import tax of 20% and 5%/10% of SST is charged depending on the HS Code.

 Cosmetics

  • The restriction that Malaysia imposed is that any beauty products must be imported by a Cosmetic Notification Holder (CNH) and they must be a registered company in Malaysia. No individual is allowed to ship Cosmetic Products.
     
  • If an individual were to import in B2C, the shipment would be detained by the Pharmacy Department. Any appeal has to be done directly to the department.

Finished leather goods

  • All leather goods incur duties of up to 25% import tax and 10% SST. However, handbags and other leather bags are imported duty-free with 10% SST.

Personal effects

  • Breakdown of items must be clearly listed out on the invoice with the item header stated as Used Personal Effects. A copy of the consignee's passport is required.

Electrical goods 

  • Electrical goods listed under personal effects will need an import permit. Additionally, restricted items under the country's law will need a permit before importing them to Malaysia.

Toys

  • 15-25% import duty and 10% SST is charged. Duties chargeable depending on the materials toys are made of. They will also require an import permit from KPDNHEP (Kementerian Perdagangan Dalam Negeri, Hal Ehwal Pengguna). You are require to create account and apply through this website. (https://mysafe.kpdnhep.gov.my/) For more details, please contact below toys@kpdnhep.gov.my.  

Mineral samples, Drugs with prescriptions, seeds, foodstuffs & perishable items, cotton, & coffee

  • For importing these items including grains as well as flowers, fruits, and vegetables, an approval must be obtained from the Government of Agricultural Department or Health Ministry of Malaysia.

Drugs in pharmacy without prescription

  • An import duty of 0-10% with 0% SST is charged for such items. Approval must be obtained from the Government Pharmacy Department and/or the Ministry of Health. The Ministry operates strictly from Monday to Friday during business hours only. Expect an additional delay of 48 hours.

Chemicals, non-hazardous & oil products

  • 5 - 10% of import tax and 5/10% of SST is charged. Approval for import must be obtained from the Government of Chemistry Department. The department operates strictly from Monday to Friday during business hours only. Expect an additional delay of 48 hours.

Diaries, labels, invoices, blank forms and stationery

  • 20% of import tax is charged for importing these items.

Alcoholic beverages

  • Approval must first be obtained from the Ministry of Health when importing alcoholic beverages. Its import duty is charged per deca litre with a certain percentage of SST. The Ministry operates strictly from Monday to Friday.

Communications equipment

  • The consignee must have an approved permit from SIRIM (Standard Industry Research Institute of Malaysia) before shipment arrival and would require approved Permit charges. Failure to comply is an offence and subject to Customs compound 3x the purchased value. Return to origin (RTO) may not be allowed and shipment will be disposed of after 30 days. There will be a 20%-30% import tax and 10% SST.
     
  • As per IATA Regulations, Lithium Batteries that are either known or suspected to be damaged/defective are not permitted to ship by air. Based upon the guidance from FAA, EASA, and the airline community Samsung Galaxy Note 7 device with batteries that are suspected as damaged/defective is not permitted to ship by air until further notice. The ban covers (a) new Samsung Galaxy Note 7 devices including newly manufactured ones from the factory and (b) old Samsung Note 7 devices recalled from customers and retailers/distributors.

Ship, parts of (gib, bearing)

  • If they are foreign registered vehicles, then no duties are charged. If they are locally registered vehicles, import duties are charged at 15-50% with 10% SST. Delays can be expected if the ship is not in port.
     
  • Ship spares for ships in transit must carry a harmonized tariff code 9800.00.700 which is tax free. This applies only to goods intended for incorporation in ships, boats or other vessels for the purpose of their construction, repair, and maintenance or for fitting to or equipping such vessels. The spares imported are solely to be used by vessels of an international nature, departing to a destination outside the country.

Marble products

  • An import duty of 25% and 10% of SST is charged.

Biological Substance Cat B, UN3373 

  • Approval for import must be obtained from the Ministry of Health. The Ministry operates strictly from Monday to Friday during business hours only. Also, expect an additional delay of 48 - 72 hours.

Rubber made products

  • There will be an import tax of 5% and 5% of SST.

Eye glasses & contact lenses

  • Incurs an import tax of 5% and 0% of SST. Only contact lenses are dutiable.

Industrial equipment

  • Duties are chargeable depending on the utility of the equipment/parts.

Military equipment

  • Approval for import must be obtained from the Ministry of Defense and/or the Royal Malaysian Police. Clearance duration depends on the consignee's procurement of the approval. Note that the Ministry operates strictly from Monday to Friday during business hours only.

How to ship a parcel to Malaysia?

Step 1: You have to create a DHL air waybill

Your DHL air waybill is the most important document when you are sending a parcel from Singapore to Malaysia. The AWB is basically a receipt and tracking code all in one. It contains detailed instructions that include information about the contents in the package that you have shipped and any special instructions on handling and transporting it. 

Not just that, the AWB also connects the dots between the person who has shipped it and the person who is receiving the package. The AWB is usually attached to the exterior of your package, where it’s visible while making the journey from port to port.

Step 2: Next, you have to prepare your shipping invoice

We believe in facilitating a smooth journey for your parcels, and for that, your next step must be to prepare your shipping invoice. The main purpose of the shipping invoice is to inform customs of the country destination what items are coming into the country. Make sure you describe the package and its contents clearly.

Do note that the Malaysian Customs no longer accepts proforma invoices for clearance purposes. This means that shipments sent to Malaysia using a proforma invoice may be delayed. DHL customs clearance team will seek assistance from the consignee in order to obtain a commercial invoice.

Note: Do not seal the invoice within the shipment box. If your shipment contains multiple items, then make sure your invoice gives a breakdown of each item. However, if you are shipping documents, then an invoice is not needed.

Step 3: You have to pack your shipment

This step is very crucial if you want your parcel from Singapore to reach Malaysia safely. First, start by measuring the weight and shape of your parcel. Then, pack it in a suitable packaging box to fit the contents of your shipment neatly and safely. Seal up all the seams and edges of the box and stick on a special handling label, if necessary. 

Do take note that special handling labels have additional charges. Next, paste your DHL AWB on the top of the box for easy reference. This is important because when your parcel travels within the DHL Express network, it transits through various people, facilities, vehicles, and airplanes. A well-packed shipping box reduces the risks of damage and makes sure that your shipment reaches Malaysia in pristine condition.

Step 4: You have to schedule for shipment collection

This is the final step before you hand over your shipment to DHL Express. Schedule for your shipment collection. You can either call our Customer Service or schedule a pickup from MyDHL + or self-lodge your shipment to a DHL Express retail store near you. Once the shipment is within our care, you can go ahead and start tracking it. 

Advantages of using DHL Express

Knowing Malaysia’s tariff and custom duty charges for each and every type of good will help avoid any delays and have a smooth shipping process from Singapore. So, take advantage of DHL Express’s hassle-free shipping to Malaysia and have the assurance that your parcel will cross the border swiftly and smoothly. DHL Express does the work of customs clearance and completion of declarations on your behalf. 

Here are some of its top advantages:

  • Our network covers over 220 countries and territories.
  • Provides a wide range of door-to-door international shipping services.
  • With the availability of DHL Express’s many tools such as MyDHL+MyBill, and ODD (On-Demand Delivery), the shipping process is made easier and safer.
  • We also have flexible delivery options that allow customers to decide where and when their package should be delivered.

If you have more questions on DHL Express’s services or want to know what other products you can ship from Singapore to Malaysia, then simply visit our contact us page. DHL Express mainly focuses on improving the shipping experience and delivering customer satisfaction.

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