STEP 1: Click Add items and complete the required fields. Click Add Another Item as needed.
Create via Customs Invoice Template
STEP 1: Login to MyDHL+ and click My Shipment Settings / Customs Invoice Templates.
STEP 2: Click Create New Template.
STEP 3: Fill out all relevant details completely.
STEP 4: Indicate Reason for Export and Select customs terms of trade. Update and Save when completed.
STEP 5: To use your Customs Invoice Template, click Create Invoice and use our enhanced Customs Invoice Template during shipment preparation.
STEP 6: Select the Invoice Template you saved.
UPLOAD A PRODUCT/ITEM LIST FOR EASY SHIPMENT PREPARATION WITH CUSTOMS INVOICE ELECTRONIC DATA
STEP 1: Login to MyDHL+. Click My Shipment Settings / My Product/item list.
STEP 2: Click Upload a list.
STEP 3: Click Browse. Locate and select your product template csv file. Click Upload.
STEP 4: Your product/item list is now populated and ready to be accessed on your next manual Customs Invoice entry.
STEP 5: Access your list when creating a Customs Invoice by clicking My Product/Item list and select the list you uploaded.
Shipping And Paying By Credit Card
Login to MyDHL+. If you have not yet done so, follow steps to register here.
STEP 1: Click Ship / Create a Shipment.
STEP 2: Click Continue. Fill out all fields and click Next.
STEP 3: Select Documents. Then select the description that describes your shipment. Click Next.
STEP 4: Select Packaging type and click Next.
STEP 5: Specify which Credit Card to pay for this shipment, then click Next.
STEP 6: Click Shipment Date. Choose from the Delivery Date options shown to set the date of your shipment. Click Select.
STEP 7: You may opt to select Optional Services per your shipment needs. Added charges may apply. Click Next.
STEP 8: Check the Estimated Charges. Choose to pay by Visa or Mastercard. Click Accept and Pay.
STEP 9: Click Send Documents to the shipper to provide to the courier.
STEP 10: Fill out the Shipper Email and the Message to inform the shipper to print out the shipping document.
STEP 11: Reprint Documents or Download a copy of the documents.
STEP 12: Click Schedule a Pickup.
EXPORT
Follow ‘IMPORT’ steps 1-7.
STEP 8: Click Yes - Schedule a Pickup. Drag the yellow tag on the timeline to set your Pickup time range. Choose Pickup specific location and click Next.
STEP 9: Check the Estimated Charges. Choose to pay by Visa or Mastercard. Click Accept and Pay.
STEP 10: Click Print Selected Documents to provide copies of the Air Waybill and Waybill Document for courier upon pickup.
Note:Please allow pop up and Java Script to function.
STEP 11: Reprint Documents or Download copies of the documents for yourself.
Shipment Upload Guide
Uploading shipments into MyDHL+ is quick and easy once you’ve imported and mapped a file for the first time. The easiest way to mass upload shipments is to use the MyDHL+ Upload option.
UPLOAD AND MAP A SHIPMENT FILE (FIRST TIME)
STEP 1: Click Ship / Upload a Shipment File.
STEP 2: Select Upload My File and Map to DHL Fields.
STEP 3: Set the parameters for your shipment file upload, then click Select File.
STEP 4: Locate your csv file and click Choose / Open.
STEP 5: Click Upload.
STEP 6: To ensure successful uploads, select Not Sure.
STEP 7: Map all CSV fields on the left to the MyDHL+ fields on the right.
Note:The wordings will be exactly the same between each column.
STEP 8: Name your scheme and save. Select Process Shipments.
IMPORTANT:Saving the mapping scheme (E.g. Scheme 1, 2) before you process shipments ensures you need not repeat the process in your next upload.
STEP 9: A report will appear for successful and unsuccessful uploads for correction and re-upload.
STEP 10: Access Manage My Shipments to edit your upload error. Otherwise, select all shipments you need printed and select Print from the Actions button.
UPLOAD A SHIPMENT FILE WITH SAVED MAPPING
STEP 1: Click Ship / Upload a Shipment File.
STEP 2: Select Select an Available Mapping Option.
STEP 3: Select your scheme from Upload Options and set the parameters of your upload.
STEP 4: Locate your csv file and click Choose / Open.