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New Customer Shipping Guides

How to

New Customer Shipping Guides

At DHL Express, we're committed to making your international shipping process as smooth and stress-free as possible. Our new customer shipping guide is a great place to start if you're new to shipping with us. In this guide, you'll find everything you need to know about our shipping services, from how to prepare your shipment and calculate your shipping costs, to delivery management and tracking your shipment.
Whether you're a first-time or frequent shipper, we're here to help. Get full access to our competent team of experts that will help you ship and deliver to over 220 countries and territories, with over 50 years of customs expertise to deliver the best customer experiences and growth to your business.

STEP BY STEP GUIDES FOR YOUR SHIPMENTS WITH DHL EXPRESS

OPEN A BUSINESS ACCOUNT
OPEN A BUSINESS ACCOUNT

Receive preferential DHL shipping rates, be the first to be notified of shipping promotions, and have a dedicated account manager to support your shipping needs. Apply for a business account today.

MYDHL+ GUIDE TO SHIP
MYDHL+ GUIDE TO SHIP

Schedule and manage all your shipments on one single platform with this step by step guide.

PACKAGING GUIDE
PACKAGING GUIDE

A well-packed shipment can reduce the risks of damage. Learn how to pack your shipments the right way for a safer, smoother delivery.

CUSTOM CLEARANCE
CUSTOMS CLEARANCE

Customs clearance can be the trickiest checkpoint in your shipment’s journey when shipping internationally. Here’s a guide to avoiding delays and penalties for your shipment’s customs clearance.

WAYS TO GET YOUR SHIPPING QUOTE FAST
WAYS TO GET YOUR SHIPPING QUOTE FAST

Save time and money with a quick shipping quote from us. Here are 4 tips to get your shipping quotes faster.

OUR OPTIONAL SERVICES
OUR OPTIONAL SERVICES

We offer a wide range of optional services – from non-standard deliveries and billing options to climate neutral shipping. Find out how you can utilise these services to your advantage.

TALK TO US
TALK TO US

Talk to us if you have any enquiries about our products and services

Serious about taking your brand global?

Reach 220 territories across the world

  • Easy Shipping
  • Preferential Business Rates
  • Exclusive Tools
  • Trusted Network
Apply for a business account