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Do you have any questions regarding tracking or delivery? Here are DHL Express' frequently asked questions (FAQs) from shipping, billing, customs, duties & taxes to e-commerce.
We are the leading international courier service that specializes in providing comprehensive door-to-door logistics.
Learn more about DHL Express and how we can be of service to you and your business.
Anyone can ship with us! We support all customers from personal shippers to large businesses.
Account-holders will receive preferential DHL shipping rates, be the first to be notified of shipping promotions and have a dedicated account manager to support your shipping needs.
DHL Express does not serve the following countries:
DHL is unable to carry the following items due to laws, regulations, or statues. The prohibition is enforced by any federal, state or local government where the shipment is sent to or from, or simply transiting through. For international carriage there may be additional prohibited items specified by the country of destination.
If you want more information on what DHL Express can or cannot accept, or are unclear about a certain commodity, do not hesitate to contact our DHL Express hotline today!
The following items are classified as restricted cargo and will not be accepted unless otherwise agreed. DHL Express will need to conduct a viable business case and reach a mutual agreement that is to be recorded in writing to proceed.
If you want to know more about restrictions, contact our customer service team at 1800 285 8888 today!