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DISPOSITIONS FOR SHIPMENTS IN DHL24, I.E. SELF-MANAGEMENT OF SHIPMENTS IN DHL PARCEL

We encourage you to use an online account in DHL24, thanks to which you can report issues related to shipments sent to your customers free of charge, without registration and without having to contact the DHL Parcel hotline:


For registered users, DHL24 provides enhanced features:

  • access to application history
  • redirection of the shipment
  • pre-service information order (POD)
  • change of payer
  • complaint of the transfer invoice.

Create an account on DHL24 in 2 easy steps:

  1. Go to the site DHL24 and fill out the form.
  2. We'll email you an activation link, click on it. Once activated, you can manage your shipments yourself!

Frequently asked questions regarding dispositions for shipments in DHL24: