INSTRUCTIONS FOR SHIPMENTS IN DHL24, I.E. SELF-MANAGEMENT OF SHIPMENTS IN DHL ECOMMERCE
We encourage you to use your DHL24 online account so you can report your DHL eCommerce shipments for free, without check-in or contact the helpline:
- completion of address data
- shipment complaint
- and many other practical options.
For registered users, DHL24 provides enhanced features:
- access to application history
- redirection of the shipment
- pre-service information order (POD)
- change of payer
- complaint of the transfer invoice.
Create an account on DHL24 in 2 easy steps:
- Go to the site DHL24 and fill out the form.
- We'll email you an activation link, click on it. Once activated, you can manage your shipments yourself!